月費計劃 Flow Pass

Unused classes do not roll over to the next month. They are non-refundable, non-transferable, and cannot be extended.

You may subscribe to multiple plans simultaneously to increase your class count, but please keep track of your individual monthly billing dates. Switching between the same plan type is not permitted.

There is no minimum contract commitment. The minimum term is just one month, and you can cancel at any time.

How to Cancel:

If you wish to cancel, please follow these steps:

1. Log in to your Senses Account via this link: https://clients.mindbodyonline.com/asp/su1.asp?fl=true&tabID=2
2. Go to Account > Purchases.
3. Select the relevant subscription and click "Cancel."

For more details

You can subscribe to multiple plans simultaneously to increase your total class count; however, you are responsible for monitoring the respective monthly billing dates. Please note that switching between the same plan type is not permitted.

Class spots are not reserved and are available on a first-come, first-served basis. You can book classes up to 30 days in advance. We highly recommend booking as early as possible.

If you complete your purchase on the 8th of the month, the system will automatically charge you on the 8th of every subsequent month. Your plan will remain valid until the 7th of the following month.

If a billing date falls on a day that does not exist in a particular month (e.g., the 31st), the system will automatically process the payment on the last day of that month.

Example: If your date is the 31st, you will be charged on April 30th, and the billing cycle will return to May 31st the following month.

You can cancel your subscription manually by following these steps:

1. Log in to your Senses Account via this link: https://clients.mindbodyonline.com/asp/su1.asp?fl=true&tabID=2
2. Go to Account > Purchases.
3. Select the relevant subscription and click "Cancel."

Billing After Cancellation:

Once canceled, you will still complete the current billing cycle. No further charges will be made starting from the next cycle.

• Example: If your first billing date was April 15 and you cancel on April 20:You will complete the billing cycle from April 15 to May 14.No charges will occur from May 15 onwards, and your subscription will automatically end.

A complete guide here

Flow Pass fees are reviewed and adjusted annually in January. All members will be notified in advance of any changes.

Yes. If you need to pause your membership due to serious injury, hospitalization, pregnancy, surgery, or other medical reasons, please provide a valid medical certificate and submit your request via WhatsApp at 9881 0801.

Once approved, your contract will be suspended, and billing will be paused.

Once you have recovered, simply contact us to resume your subscription. Your monthly fee will remain at your original contract price.

Currently, yoga classes are only available at three of our locations: Quarry Bay, Lai Chi Kok, and Kwun Tong.